Service Departments, Get Ready for the Future of Voice!
Consumers are all about convenience. The Internet has opened access to instant information and new technology continuously enables…
News January 17Latest in: Sales and Finance
Used Car Market Insights: Sub-Compact Crossovers Weak in Holding Value
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News January 16
Communication Makes Everything Easier
In our fast-paced society, some of the things done just a short time ago to impress and retain…
News January 16
Witt’s Wise Words: Good Leaders Don’t Blame
Bill Wittenmyer explains why good leaders don’t blame in this week’s installment of Witt’s Wise Words.
News January 15
Freebie Friday: Create Your Own Opportunities
Bill Wittenmyer shares why creating your own opportunities are vital to your success.
News January 12
The New Car Buyers’ Clinic: A Case Study in How to Royally Mess it up!
Happy New Year! I hope you enjoyed a relaxing time with family and friends over Christmas and had…
News January 11
Need A Tech – Keep A Tech or Other Staffer? Social Media Is Where It’s Happening Bosco!
The annual massive SEMA-AAPEX gathering (say 140,000 peeps) in Las Vegas features literally hundreds of educational opportunities in…
News January 11
Turning Cash Buyers into Auto Financers
How to Drive Financing Forward in the Middle of a Cash Paying Market Advice from national, well-known financial…
News January 11
Warning! Your Customers Know More Than Your Salespeople. But Not for Long.
A customer walks into your dealership wanting to know all about the 2015 Acura TLX you have on…
News January 11
Shifting from Crisis To Opportunity
Imagine for a moment you are walking along a trail in the forest which has a swollen swiftly…
News January 11
