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Latest in: Sales and Finance

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Freebie Friday: Preparation Eliminates Pressure

Are you prepared? Bill Wittenmyer explains why being prepared will make you more successful.

News January 26
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Patience: Why Squirrels Can’t Be in Charge of Business Decisions

I know if seems like an odd image. A squirrel running around searching for their next nut. Moving…

News January 26

How to Create a Memorable Customer Experience

As a seasoned road warrior, I don’t always look forward to the next airport, cab ride or hotel…

News January 24
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Using an “Outside-In” Strategy for Customer Experience

Providing the right experience that attracts and keeps customers can be difficult. Why? Well, according to an article…

News January 24

Used Car Market Insights: Depreciation Ticks Up on Cars

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News January 23
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Don’t Eat Tomato Soup with Chopsticks

As a dealership there are many ways you can identify if you’re losing customers. Through data, you can…

News January 23
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Witt’s Wise Words: Dreaming Isn’t Doing

In this edition of Witt’s Wise Words, Bill Wittenmyer shares why ideas are great but execution is more…

News January 22
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5 Challenges Dealers Face in Growing Service Profits

To grow profits in today’s automotive environment, many auto dealers are focusing on growing service department revenue. Achieving…

News January 22
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Freebie Friday: Inspect What You Expect

In this Freebie Friday, ELEAD1ONE Partner Bill Wittenmyer says it’s time for you to inspect what you expect.…

News January 19

BLACK BOOK DATA SHOWS ALL VEHICLE SEGMENTS DEPRECIATING SLIGHTLY HEADING INTO 2018

LAWRENCEVILLE, Ga. (January 17, 2018) – According to Black Book® data, the average price of a used vehicle…

News January 17