3 Ways the Cloud Can Improve Your Customers’ Ownership Experience
Customer retention: You know it matters. In fact, for 64% of you, it’s already your top priority. And…
News March 23Latest in: Press Releases
TradeRev Creates New Benchmark for Dealer-to-Dealer Technology with Launch of its Newest Version
Toronto, Ontario, March 21, 2016 — Changing the auto remarketing game for dealers across North America since its…
News March 12
The Biggest Security Threat to Auto Dealerships is the Employees, Warns Helion
Timonium, MD – March 21st, 2016– Helion Automotive Technologies, a leading provider of information technology (IT) solutions to…
News March 12
How Do I Deal with an Employed Spouse Who Causes Management Problems?
Where the holidays may be a hot spot for family issues, the family business environment creates opportunities for…
News February 12
Improve Customer’s Experience; Improve Your ROI
The relationship between ROI and your customer’s satisfaction can be difficult to quantify. CSI reports and reviews tell…
News February 9Back to the Future
Years ago there was a movie called ‘Back to the Future’ featuring Michael J. Fox and a Delorean,…
News February 4
Train Your Way to Service Revenue and Growth
Technology is making cars more complex and therefore more prone to problems. But it's also making it easier…
News February 2
How to Increase Sales of Parts and Accessories Online and in the Retail Shop
As the pages of the calendar flip from December to January, every dealership in the country is evaluating…
News February 2
Chimp, Chump, Champ – The 3 Stages of Successor Development
On a limited basis, The Rawls Group provides Successor Development Forums (SDF) for prospective leaders who feel they…
News January 10
What’s Your Dealership’s Chemistry with Women?
When it comes to customer service or sales, we often talk about having the right chemistry with a…
News January 7
