The Costco Effect and Customer Loyalty
Costco has certainly built a loyal following over the years, even though it literally charges consumers for the…
News June 19Latest in: Press Releases
Sales Stalling Out? Time to Switch to the ‘Service’ Gear
The automotive industry has a problem. As a recent WardsAuto article notes, after several years of increased demand…
News June 19
3 Service KPIs to Review Every Thursday
For service managers, I have found that Thursday is a good day to do a trial close as…
News June 16
Witt’s Wise Words: Service Advisors [VIDEO]
ELEAD1ONE partner discusses why dealers might be missing the boat when it comes to Fixed Ops customer service…
News June 16
Site Search Filtered or Free Form
When it comes to finding things on your website, your customers are either clicking buttons or using a…
News June 15
LotParty Quick-Tip 28 : What Percent Should You Have 31-60 Days Old? [VIDEO]
Lotpop will provide the people and processes for automotive dealerships to be more successful in todays market. There…
News June 15
Fletcher Jones Auto Group Partners with AutoGravity to Bring Financing of Real Time Inventory to the Smartphone
AutoGravity, a FinTech pioneer on a mission to transform car shopping and financing, has announced the launch of…
News June 15
GM’s Revision of the RSI Sales Measurement for New York Does Not Go Far Enough
General Motors has announced to all its dealers in New York that as a result of the Beck…
News June 14
Cutting Measurement Clutter: An Interview with Cars.com’s Brian Archey [VIDEO]
Clarivoy's CEO & Founder Steve White sits down with Brian Archey, Sr. Director of Data Strategy at Cars.com…
News June 13
What’s Your Company’s Fidget Spinner?
The most popular “thing” on the market right now are fidget spinners. In case you don’t know what…
News June 13
