Q

Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

Q

Latest in: Marketing

Eric Wills

7 Tips for Optimizing Email Marketing Automation for Dealers

With 3.7 billion people using email today and an expected increase to 4.3 billion users by 2022, email…

News April 17
Main Featured

To Script or Not to Script? That Is the Question

When making videos for your dealership, it can be easy to get so caught up in the “What…

News April 17
Main Featured

Broad Strength in the Market Except for Luxury Vehicles

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News April 16

Busting Data Myths About Online Shopping Behavior

By Jessica Stafford, Senior Vice President & General Manager, Autotrader Today’s consumer has clearly spoken. They no longer…

News April 15
Main Featured

Common Testimonial Video Mistakes – How to Make Testimonials

 Testimonial videos are the most cost effective way to not only work video into your marketing strategy,…

News April 15

Social Media Transformation: Part 2

CEO Jim Flint continues sharing why dealerships need to alter their social media strategies in order to maximize…

News April 12
Main Featured

Profit By Action Quick Tip: Google Research on After Sales Searches

 Does your Service and Parts departments have a good online presence? In this fascinating Quick Tip, Andy…

News April 12
Main Featured

Freebie Friday: Three Most Important Traits in Salespeople

 In this Freebie Friday, VP Sales CDK Global Bill Wittenmyer shares the three most important traits that…

News April 12
Main Featured

BLACK BOOK USED VEHICLE RETENTION INDEX SHOWS DECLINE IN MARCH

Index Continues To Lose Momentum But Expects Quick Jolt from April Spring Season LAWRENCEVILLE, GA (April 9, 2019)…

News April 11
Main Featured

First Time vs. Repeat Buyer: the True Path to Profitability

Every day, dealers are faced with multiple decisions about various facets of their business. Among them: constantly trying…

News April 11