Scripting Cold Calls Is A Bad Idea: Why Most Call Center Managers Have It Wrong
Scripting Cold Calls Is A Bad Idea: Why Most Call Center Managers Have It Wrong, from Forbes. We’ve…
News May 6Latest in: Marketing
Fiat Chrysler wants to give dealership workers a free ride to college
Fiat Chrysler wants to give dealership workers a free ride to college, from CNN. If the cost of…
News May 6Peak Performance and Outsell Join Forces to Deliver a Powerful Cross-channel Customer Engagement Solution
Peak Performance and Outsell Join Forces to Deliver a Powerful Cross-channel Customer Engagement Solution, from 24-7 Press Release.…
News May 6How Much Should My Dealership Invest in Digital Platforms?
How Much Should My Dealership Invest in Digital Platforms?, from 9 Clouds Automotive Marketing. WHY DEALERSHIP MARKETERS SHOULD…
News May 6Whether Sales are Up or Down, Dealers should Always Look to Improve Their Marketing
Whether Sales are Up or Down, Dealers should Always Look to Improve Their Marketing, from Driving Sales. There’s…
News May 66 Steps to Getting Referrals
6 Steps to Getting Referrals, from NCM Institute. The easiest lead to close is a referred lead. Unfortunately,…
News May 6I’m Ron Burgundy? 4 Ways to Avoid the Phone Script Trap
Talking with customers and prospects on the phone at a service center can sometimes wield some difficult situations…
News May 4Social Media Marketing Is Harder Than It Looks: 5 Tips to Ease Your Pain
Do you find that your social media marketing isn’t returning the love you’ve been giving it? You’re not…
News May 4ADVERTISING: The Power of Social Trust!
‘Word of mouth’ has always been the most effective form of advertising, not only in the automobile business,…
News May 48 Characteristics of a Top-Notch Customer Experience Manager
8 Characteristics of a Top-Notch Customer Experience Manager We communicate with customers much more online today and it’s…
News May 4
