Feedback Is Important; if Interpreted Correctly
Customer feedback is important to any business’ growth. That’s why many send out customer satisfaction surveys and managers…
News December 13Latest in: Marketing
Texting Is Not Equal to Communication
The famous Albert Mehrabian developed a communication model in which he demonstrated that only 7% of what we…
News December 13
Are You Playing Russian Roulette With Your Marketing?
These days, Google searches are much more personalized and localized. For example, when a consumer types in a…
News December 13
53% of Users Who Tweet at a Brand Expect a Response Within the Hour
Today’s consumers expect quick responses—whether they’re waiting in line at the grocery store, waiting to get food at…
News December 13
Hard Facts: Live at Google NYC [VIDEO]
This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what…
News December 13
Do I Need a Separate Facebook Account for Business?
Unless you’ve been on a deserted island somewhere, you know that Facebook is a valuable channel for marketing…
News December 13
Customers Are “Hooked On a Feeling”
In their new book, The Intuitive Customer, authors Colin Shaw and Ryan Hamilton contend that companies that try to fight…
News December 7
Think Tank Tuesday : Pink is Not a Marketing Strategy [VIDEO]
Pink is Not a Marketing Strategy. Don’t make these marketing mistakes!
News December 7
This Week in Social Media News: Week of December 5, 2016
Not long ago, Twitter announced that all users could create Moments on the web, and now they’re offering…
News December 6
Reliability Could Be Your Dealership’s Downfall
Not too long ago your service department could rely on seeing customers fairly frequently, but as vehicles have…
News December 6
