How to Remove Friction from the Service Drive
Does your service department software remove friction for your customers but add friction for your staff? Perhaps that…
News February 21Latest in: Leadership
Depreciation Rates Improve
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News February 19
Website Taxes
Are you paying “tax” on your website to Google? CEO & Founder of Local Search Group Jim Flint…
News February 19
Witt’s Wise Words: Super Workers vs Supervisors
Bill Wittenmyer shares the difference between super workers and supervisors in this week’s episode of Witt’s Wise…
News February 18
Is Your Dealership’s Technology Stack Hurting Your Sales and Destroying Your Profits?
This question was posed by a great dealer friend of mine, Todd Caputo from Sun Chevrolet the other…
News February 18
Hottest New Models
The hottest new models in the automotive space aren’t relegated to cars anymore. Cars are key, but statistical…
News February 15
Freebie Fridays: What’s the Most Important or Overlooked Task Inside the Dealership
Bill Wittenmyer shares what the most important (or overlooked) task in a dealership is and why in this…
News February 15
Digital Identity: The Key to Unlocking Customer Experience
Nearly every industry is focused on customer experience and the automotive industry is no different. In fact, earlier…
News February 13
When Car Sales Slow Down, Change is Necessary
Just one month into 2019, and we’ve already received the dire prediction (from NADA) that sales are expected…
News February 13
Digital Retailing is Not About Technology
At NADA many exhibitors hyped their digital retailing solutions to support online vehicle transactions. While no one has…
News February 12
