Why People Defect in Service
CEO & Executive Chairman Scot Eisenfelder explains why customers defect in service in this video blog.
News June 14Latest in: Leadership
Freebie Friday: Nurturing vs Closing
Bill Wittenmyer shares the difference between nurturing and closing in this episode of Freebie Friday.
News June 14
Don’t Let Customers Get Lost
DealerBuilt CEO Mike Trasatti explains why dealers need to ensure that customers aren’t in the dark when…
News June 13
Finding – And Keeping – Better Techs
With the auto industry facing a shortage of technicians, it’s important to do what we can to attract…
News June 13
Why Now Is the Time to Clean Out Your DMS
Just because spring is almost over doesn’t mean you’re in the clear when it comes to cleaning. Tidying…
News June 11
Measuring Success on Facebook
Many dealers may have seen the recent Automotive News article on Facebook’s new “Automotive Playbook for Dealers.” We…
News June 11
Leads: The Ever-Decreasing Part of the Pie
Almost all of automotive agrees: sales are driven from conversations with consumers. For years, the automotive industry has…
News June 11
5 Easy Ways to Drive Traffic to Your Dealership’s Website
Does your dealership’s website suffer from TARCAC (Tumbleweeds Are Rolling and Crickets Are Chirping) syndrome? Have you tried every method…
News June 10
Witt’s Wise Words: Know Your Numbers
VP of Sales CDK Global Bill Wittenmyer explains why every salesperson needs to know their numbers in…
News June 10
Why Your Marketing Goals are All Wrong
Most people think about marketing as a way to generate immediate ROI. For every email campaign sent out,…
News June 7
