Do You Know Your Customers’ Service Share of Visits? Here’s Why You Should
In the automotive industry, the ability to earn a greater share of a customer’s spend is the key…
News July 18Latest in: Leadership
A Tidal Wave of Change May Be on Its Way to Dealerships
Federal law currently prohibits dealerships from selling any new vehicle with an open safety recall to consumers. And…
News July 17
The Best Leads are in Your CRM
New leads are important, and you always want to keep the pipeline full. Yet, it can cost as…
News July 17
Selecting the Right DMS is Like a Marriage: 3 Features that Help Avoid a DMS Divorce
This is my second blog in a series about what to look for when choosing a Dealer Management…
News July 17
A Change That Extends Your Dealership’s Reach on Facebook
Facebook recently announced a change to its algorithm that prioritizes posted comments in a manner that can be…
News July 16
2 Strategies to Bump Up Service Business
By Steve Laureys, National Account Director for CallRevu’s CallVision DNI technology platform Rising interest rates and stagnant incentives…
News July 16
Hard Facts: View Your Website History – Wayback Machine
This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what…
News July 15
The Power of Managing the Now: Radically Improving the Vehicle Sale
By Dave Bowling, Automotive Product Specialist, Reynolds and Reynolds You have plenty of tools and processes to help…
News July 15
Shifting to a Razor and Razor Blade Business Model
In the last seven years, new vehicle gross margins have declined from four percent to two percent. If…
News July 12
A Simple Way to Capture Additional Service Revenue
In a quick review of dealership’s websites, I find that many are almost entirely sales focused and tend…
News July 11
