Latest in: Leadership

What’s Your Post-Warranty Service Retention Strategy?

By Scot Eisenfelder, CEO, Affinitiv The most critical defection point for a dealership’s customers is during the transition…

Interview with Jane Millman of Riverhead Chrysler Dodge Jeep Ram

Riverhead Chrysler Dodge Jeep Ram is a family-owned and operated business on Long Island, New York, started by…

Are You Ready for 2020?

By Doug Austin, Founder & President, StrategicSource Inc. In just a few weeks, 2020 will be here –…

Happy and Harmonious Holidays – are Possible!

By Kendall Rawls, Director of Development, The Rawls Group It is that time of year again, the holidays…

Introducing Our 2020 Theme: Defy Gravity

Calculating More Gross Profit

By Ed Kovalchick, CEO & Founder, Net Profit Inc. With expenses constantly rising in all categories, except the…

“Must-Dos” to Equip Your Dealership for Today’s Tech-Centric Workforce

By Susan Moll & Matt Hurst While Halloween is known for bringing a month of frights, constant employee…

#WittsWiseWords: The One Salesperson Approach

Why Dealers Should Be Thinking About Wi-Fi

Erik Nachbahr shares why dealers need to be mindful of their Wi-Fi service in order to manage it…

Should Businesses Be Worried About the Millennial Generation?

Mike Trasatti weighs in with his thoughts about hiring and working with Millennials in this video blog.