Key Value Drivers to Strengthen Your Business
By David A. Brackenbury, CFBS, Brackenbury & Associates Value drivers, the intrinsic characteristics of an organization that buyers…
News September 19Latest in: Leadership
Stop Being Lead-Centric. It’s About the Customer Experience.
Today’s customers expect and demand an amazing customer experience. The dealership with the right vehicle and the best…
News September 18
New Thought Processes in Hiring
This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what…
News September 16
Witt’s Wise Words: Super Workers
Are you setting your employees up for success? In this #WittsWiseWords, automotive retail expert Bill Wittenmyer talks…
News September 16Use Data to Improve the Customer Experience
When we think of using customer data, it’s often in the context of marketing. I’ve written previously on…
News September 13The Power of Artificial Intelligence (AI) is About Augmenting NOT Replacing
By Anthony Giagnacovo, CEO at CallRevu While much has been written about how the “bots” are coming and…
News September 13
Why Buy In is Important When Adopting New Technology
This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what…
News September 13
Witt’s Wise Words: F&I – Be the Most Obvious Choice
As dealerships shift their staffing structure to streamline the car buying experience for today’s connected car shopper,…
News September 11How to Build a Human Firewall
Cyberattacks are on the rise. In the first six months of 2019, the number of data breaches has…
News September 11Can Your Dealership Withstand a Cyberattack?
By Steve Akridge, CEO, BorderHawk LLC I grew up around the car business as nearly all of my…
News September 11
