Make a Difference. Make a Change. Make it Now.
Differentiation. What is it? I don’t know about you, but I am sick to death of people throwing…
News December 28Latest in: Leadership
Why I Stayed Live Instead of Going .Com
When you read the forward from the book: “Marketing Used Cars” written by Paul G. Hoffman and James…
News December 21GM’s 6/11 CYTD Dealer Retail Sales Performance Review
Don’t forget the lessons learned during dealer reinstatement arbitrations General Motors has published dealers’ Retail Sales Performance Reviews…
News December 21Setting your 2012 Spend Management Objectives
All dealerships have the opportunity this month to shape a better and more profitable 2012 by taking some…
News December 19The 10 Critical Factors in 10X Dealer Success
If you’ve been reading closely, you’ll know that I have been refining a list of critical internet sales…
News December 15Consumers Want Love Too ….
The annual fall Las Vegas based AAPEX (Aftermarket Auto Parts Expo) and SEMA (Specialty Equipment Manufacturers Association) shows…
News December 11Three Key Prongs of a Provisioning Strategy for Used Vehicles
In my last column, I suggested that “provisioning” is a more apt description for determining the types of…
News December 8Is the Insurance Policy You Have the One You Thought You Bought?
Is the insurance policy sitting on your desk correct? Are all the “Is” dotted and “Ts” crossed? Did…
News December 8It’s 2012: Time to Introduce your Floor Managers to the Internet
I was training with a dealer group the other day, and during a break the Internet managers were…
News December 7Six Ways to Build your Capacity to Produce!
One hour into my two-day “Up Your Business 2.0 Super Leadership Workshop,” I present several key differences between…
News December 4
