‘I Learned it All from You”
Looking back over my 30 years in the training business it never ceases to amaze me how our…
News February 16Latest in: Leadership
New Mercedes-Benz Dealer Agreements
Mercedes-Benz (MBUSA) sent its dealers a proposed new Passenger Car Dealer Agreement, Light Duty Truck Dealer Agreement and…
News February 15Monotonous Multitasking
What is listed under the “responsibilities” section of your Internet manager’s job description? (Provided you’ve written one). Monotonous…
News February 3It Really is Becoming David v. Goliath Out There
Surely everyone is familiar with the biblical David versus Goliath story. In the original, the much smaller David…
News February 1Casey Coffey, General Manager/Owner, Gwinnett Place Ford
As an early adopter of Internet technology, Casey Coffey, general manager and owner of Gwinnett Place Ford, in…
News February 1Ray Ciccolo, Village Automotive Group
Forty-eight years ago, Ray Ciccolo, a young coin-laundry entrepreneur, stopped by a car dealership to buy a new…
News February 1Local Auto Auction
You need to support your local sales, whether they are called “pig sales, sled sales” or any other…
News January 27Vision is a When, not ‘If’ Mentality and It Shows
Far and away the longest standing and ongoing concern I have encountered in the decades of “Training from…
News January 25Building Trust Online is an Entire Dealership Effort, Part Two
Last month in the December 2011 issue of Digital Dealer magazine, I wrote a column titled “Building Trust…
News January 25Implement a Compliance Program
A few months back I posed the question, “Can you pass a compliance audit?” The response was heartening.…
News January 20
