Chad Martin, Martin Automotive Group
Chad Martin was a college junior when his dad, Cornelius, was killed in a motorcycle accident. Suddenly, new…
News August 1Latest in: Leadership
Steve Williams, e-Commerce Director, Gurley Leep Automotive Management
With 35 franchises and 22 stores spread across Indiana, Michigan, and Iowa, Steve Williams, e-commerce director for the…
News August 1Gimme a Reason to Stay
It’s no secret that service customer retention in new car dealerships is dismal, actually pathetic. Hang around a…
News July 27Test Drive Secrets: Do’s, Don’ts and Suggestions
Let’s talk about the processes, the playbooks and all the ABCs to closing. They all include how to…
News July 26A Reason for Every Lead
It’s no secret that dealership website leads close higher than most other lead sources. While most of us…
News July 25Chalk One Up For the Good Guys
Making progress on the allocation front In my April 2012 column in Dealer magazine, “Allocation – Where Have…
News July 24Do you Want Fries with That?
McDonald’s is a global brand, serving people worldwide to the tune of billions and billions of dollars in…
News July 18Family Business Harmony Best Practices
As a business succession planner I believe family harmony is a component of the Succession Matrix. On a…
News July 17The Art of Recruiting and Retaining Women in your Dealership, Part 2
Note: This is the second of a three-part series on a subject that needs more that a single…
News July 17Are your Trade Secrets Protected?
Anyone involved in the auto industry knows that employees tend to relocate within the industry frequently. This is…
News July 12
