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Latest in: Leadership

Task-based Dealerships

A typical day for a dealership employee is guided by their job functions. An example of various job…

News August 8

The Best Way to Generate Drive

A decades-old belief system in business is that the deeper one goes in debt with lifestyle enhancements, toys—stuff,…

News August 6

So Ya Wanna be a Technician

Ever heard this one? What’s the difference between a puppy and technician? At 12 weeks the puppy stops…

News August 6

The Changing Landscape of Auto Inventory Insurance

There is no question that the dealership insurance market is tightening up. Prices are going up along with…

News August 3

3 Ways to Reduce the Risk of Used Vehicle Market Volatility

I like the analogy a Midwest dealer recently shared as we discussed recent declines in wholesale used vehicle…

News August 3

Your Inventory Merchandising Must Come Full Circle

As we better understand the evolving needs, expectations and behaviors of online car shoppers, it becomes necessary to…

News August 2

Chad Martin, Martin Automotive Group

Chad Martin was a college junior when his dad, Cornelius, was killed in a motorcycle accident. Suddenly, new…

News August 1

Steve Williams, e-Commerce Director, Gurley Leep Automotive Management

With 35 franchises and 22 stores spread across Indiana, Michigan, and Iowa, Steve Williams, e-commerce director for the…

News August 1

Gimme a Reason to Stay

It’s no secret that service customer retention in new car dealerships is dismal, actually pathetic. Hang around a…

News July 27

Test Drive Secrets: Do’s, Don’ts and Suggestions

Let’s talk about the processes, the playbooks and all the ABCs to closing. They all include how to…

News July 26