Do you Want Fries with That?
McDonald’s is a global brand, serving people worldwide to the tune of billions and billions of dollars in…
News July 18Latest in: Leadership
Family Business Harmony Best Practices
As a business succession planner I believe family harmony is a component of the Succession Matrix. On a…
News July 17The Art of Recruiting and Retaining Women in your Dealership, Part 2
Note: This is the second of a three-part series on a subject that needs more that a single…
News July 17Are your Trade Secrets Protected?
Anyone involved in the auto industry knows that employees tend to relocate within the industry frequently. This is…
News July 12Three Ways to Re-think Reconditioning and Improve Profitability
I was always taught that a dealer should never apologize for anything when it came to used vehicles.…
News July 12Your Culture: Weave in the Strong and Weed out the Weak!
In several articles over past months, I’ve written about issues concerning your culture: how to build a high…
News July 10My Used Car Salesperson Training
First job on an independent lot in 1971 It was September 1971 and I had been married for…
News July 6Raising the Bar in the Inventory Merchandising Game
Just when you thought you finally caught up with competitors, fine-tuned your inventory merchandising to acceptable industry and…
News July 5Preventing Supplier Overcharges
Dealerships are routinely overcharged by suppliers for supplies and services – costing dealerships thousands of dollars annually. In…
News July 3
Michael Groves, e-Commerce Director, Apple Auto Group
Teamwork, forward thinking in digital marketing, and focus on customer excellence have propelled Apple Auto Group’s Internet sales…
News July 3
