Five Used Vehicle Challenges to Address in 2013
In the past several months, I’ve spent a great deal of time discussing and researching the current and…
News November 6Latest in: Leadership
Massive Research Concludes: Stop Delighting Customers!
Ok, I felt it, witnessed it, calculated it, preached it and now sophisticated and comprehensive research, studying more…
News November 5From J.C. Penny Double Knit Suits to Gucci Ties
It’s been one hell of a ride, gang Looking back at Progressive Basics when the company was first…
News November 1
There’s Still Gold in Them Hills
Following trends in the new-and used-car markets is always interesting. Usually market fluctuations can be easily identified and…
News November 1Partner Counseling
When I met Patricia I was head over heels in love, totally committed; crazy beyond recovery. We came…
News October 30The Hidden Costs of your Supplier Base
There are many costs to running a successful dealership. To name a few: rent, labor, benefits, DMS systems,…
News October 23A View from the Inside Out
Solid advice from a successful dealership manager As I sat down to write this month’s article searching for…
News October 16Fight Rising Insurance Rates
Some time ago I predicted that in 2012, the dealership insurance market would become “schizophrenic.” I could not…
News October 11Three Reasons Classified Sites are Necessary for Used Vehicle Merchandising
If I want to purchase a book, my first stop these days is Amazon.com. If I want to…
News October 11Have Blue Sky Multiples Peaked?
The buy/sell market has picked up considerably from the low it hit in 2009. That said, we at…
News October 9
