Will BMW Bypass its U.S. Dealer Network in Selling the i Series Vehicles?
Here we go again. Another manufacturer threatening to sell vehicles directly to the consumer. This time it is…
News September 10Latest in: Leadership
Units in Operation: I Have Good News and Bad News…
The decline in new car sales that began in 2008 had a predictable outcome: less late-model vehicles on…
News September 10How and Why to Improve the Most Important Metric in your Dealership
Dealers look at metrics all day long: number of units sold, front gross, F&I penetration rates, service gross,…
News September 6A Six-step Plan to Increase Used Vehicle Profitability
I’ve had chocolate chip cookies on my mind lately. The reason? I can’t eat them the way I…
News September 6It’s ‘Make or Break’ Time for New-car Classified Efforts
To maintain profitability, it’s been mandatory for years to utilize comprehensive, well-distributed classified ads. It is important for…
News September 5How to Get Unstuck
In all 15 countries where I teach leadership I’ve met leaders who tell me they feel like they’re…
News September 4
Paul Walser, Walser Automotive Group
A second-generation auto dealer, Paul Walser, 57, and his brother Andrew, 44, operate Walser Automotive Group, a 12-franchise…
News September 3
Shawn Reardon, Internet Director Ideal Nissan
Ideal Nissan is the Overall Winner of the Spring 2012 Digital Dealer Website Excellence Awards – scoring higher…
News September 3So Ya Wanna Manage Technicians
In my last column in the August 2012 issue of Dealer magazine “So Ya Wanna be a Technician,”…
News August 31Get to the Point!
Ever have a salesperson get you on the phone when you’re busy, only to infuriate you to a…
News August 28
