The Family Business Contradiction of Choices
I was recently struggling through a seminar on the subject of building high performance business teams. This is…
News December 10Latest in: Leadership
Cars will Break and We will Fix Them…Only Not as Often!
If your service department makes the majority of its revenue fixing broken cars, then get ready for massive…
News December 10Information Required by Insurers – What are They Looking For?
Preparing for an insurance bid process or even your renewal can be time consuming. It seems like every…
News December 7Three Ways to Reinvent the ‘Road to the Sale’ and Improve Gross Profits
When I came up in the car business, I was taught the 10-step “Road to the Sale.” As…
News December 7Duplicate Customers – Cleaning your Customer Database
One of my favorite terms is “bi-directional integration” or as I like to call it, “duplicate customer generation.”…
News December 6Are you Ready for the Octagon?
MMA fighters require a blend of disciplines to become champion in the caged octagon where they fight. However,…
News December 4Dispatching vs. Labor Gross – Me, Me, Me – Give it to Me
“I want it, I want it, give it to me, give it to me, me, me” (tech jumping…
News December 3Healthy Dealerships Offer Fat-free Menus
All indicators point to a strong recovery of the auto industry; dealerships are delighting in the annual selling…
News November 28More New Dealerships Being Proposed
Existing dealerships should not sit on the sidelines As of last week, Kia Motors America has again announced…
News November 27Nine Tips for Getting the Most Out of your High-density Storage System
High-density storage is a great way to improve profitability in parts and service departments, while reducing time, labor…
News November 21
