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Latest in: Leadership

Bill Feinstein, President and Dealer Manager, Planet Honda

Like a topnotch batter in his prime, being bold, swinging for the fences and practicing with an eye…

News October 1

Tracking Performance Creates Performance

“How am I doin’ boss?” “Ok, you still got a job, ain’t ya?” (chuckle, chuckle). Reality is…frankly, meaningful…

News September 28

Used Car Warranties: What You Don’t Know Can Hurt You

I recently visited two different dealerships where I noticed that all of their used vehicles, other than cars…

News September 28

Can you Tell Who is Winning with a Broken Scoreboard?

How a Nissan dealership fixed its scoreboard and increased leads seven-fold! What does every scoreboard have in common?…

News September 27

Succession and Growth

“What are your goals?” is the common question I present to clients and prospects. “We want to grow,”…

News September 25

Understanding and Utilizing the Reverse TO

There may be many that are wondering what I mean when I say the reverse TO. We have…

News September 19

Redefining Customer Retention

How many times over the past 10 years have you heard the following words/phrases…. customer loyalty, owner loyalty,…

News September 18

Core Values Form the ‘Success Foundation’ – Step Five

J.W. “Bill” Marriott, Jr. is chairman and chief executive officer of Marriott International, Inc., one of the world’s…

News September 18

Reality TV Can Help You Sell Cars

For better or worse, reality TV has taken network programming by storm. Like you, I have gotten hooked…

News September 14

Maximizing Each Section of the Sales Funnel

There is a direct connection with unique visitors to sold units. There is also a direct connection with…

News September 13