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Latest in: Leadership

Making the Conquest: Identifying and Converting Receptive Car Owners

As the Greek philosopher Heraclitus famously stated, “No one ever steps in the same river twice, for it’s…

News April 8
Featured

3 Indicators To Make Market-Smart Used Vehicle Pricing Decisions

At a recent dealer group presentation, a used vehicle manager asked me an astute question: “Dale, how can…

News April 8

The Nuts and Bolts of the Auto Dealer Bond Claim Process

If you are a licensed auto dealer, you’ve surely dealt with obtaining a surety bond as a requirement…

News April 8
Featured

Embracing Discomfort in the Sales Process

When it comes to sales, embracing the uncomfortable aspects of the process is key. Top performers know this,…

News April 7

It’s a Wild Ride – Creating Family Member Employment Policies

“OK, it’s time for a break,” I yelled over the deafening shouts of three sibling shareholders and their…

News April 7

Is Your Dealership LOUD Enough to be Heard Online?

Focus on “share of voice” to turn demand into consistent conversions, sales. Did you meet your sales goal…

News April 7

Never, Ever Argue With Your Salespeople

Let me first point out the odds of becoming a sales manager in the automotive industry. There are…

News April 7
Featured

The Social Engine: Seven Reasons Social Media is Essential for Your Dealership

Social media is like a combination of every automotive event in which your dealership has ever participated. With…

News April 7

Technology Trends: Are You Seeing Double?

“You know how sometimes when you make a copy of a copy, it’s not quite as sharp as,…

News April 7

Improve in a Weak Area to Increase Your Sales & Income

Your strengths drive your success – and your weakest skills and habits hold you back. It shouldn’t come…

News April 3