Is It Time to Move Your CRM to the Cloud?
During the past few years, “cloud computing” has become the favorite concept for web-based technology. A cloud DMS…
News May 12Latest in: Leadership
Fixed Ops Challenges Are Coming: Are You Ready?
Service departments across the nation are gearing up to handle the overwhelming demands that are coming due to…
News May 12
Looking Beyond the Dealership
There’s More to Life Outside the Store We all eat, sleep, and breathe the car business. The problem…
News May 7
Why Customers Object
Learning how to properly respond to customer objections is an important part of any well structured sales process.…
News May 5
What’s the Secret to 100% Customer Retention?
Hint — Stop Looking to Your Website! Even with all the bright lights and pony rides focusing on…
News May 5
Unpaid Incentives: What You Don’t Know Is Hurting You
Correct These “Easy to Make” Mistakes for Easy Money An unusual “phenomenon” seems to be rearing its ugly…
News May 2
The Cure for Succession Conflict: Hamburgers, Marshmallows, Collaboration
Succession planning is about making sure that you have a collaborative culture in two places — your family…
News May 2
Auto Marketing in the Age of the Millennials
As the millennial generation ages into higher-paying jobs, its buying power continues to increase. Understandably, the automotive industry…
News May 2
Two Ways To Find The “Sweet Spot” For Your Inventory Turn Rate
You might call it an annual rite—just as the tulips start to bloom I hear from dealers excited…
News May 2
Where Can You Find Sales Leadership? In the Mirror.
When it comes to being a sales manager in the automotive industry, there are three things we have…
News May 2
