Streamlined Data Integration Brings Unity to the Dealership
Thankfully, the automotive industry has by and large embraced the technology available to it. Handwritten buyers’ orders, Sharpies…
News June 23Latest in: Leadership
He’s Seen the Enemy, and It’s Tesla
The Federal Trade Commission had billed its event as a Washington forum for “seasoned experts” to discuss the…
News June 23
Don’t Let Your Loyalty Program Backfire!
The intention of a loyalty program is to show your customers that they are appreciated and encourage them…
News June 20
Used Car Warranties: What You Don’t Know CAN Hurt You
I recently visited 2 different dealerships where I noticed that all of their used vehicles, other than cars…
News June 17
Getting the Most Out Of Your Team
Many leaders feel that being professional in their position means being organized, focused and strong. They never let…
News June 16
If Dealers Want To Understand Millennials, They Should Start By Hiring Them
I don’t think there’s been a single meeting I’ve had with clients in the past year where the…
News June 16
It’s Okay to be a Mediocre Dealership
In today's society there are only two things people talk about: the bad and the outstanding experiences. Companies…
News June 16
Give Customers Reason To Buy – and Come Back
When was the last time you purchased a product, then received a phone call the next day from…
News June 16
10 Tips To Being An Effective Leader
Good leaders all have one thing in common: They understand context. It’s a bit like parenting. You wouldn’t…
News June 15
Happy Employees Lead to Productive Dealerships
The belief that workers are productive because they have a big paycheck coming their way might hold some…
News June 15
