What Real Commitment Looks Like
In 20 years of teaching LearnToLead seminars in 17 countries, across multiple industries—both for profit and non-profit—I’ve concluded…
News December 5Latest in: Leadership
BLACK BOOK USED VEHICLE RETENTION INDEX CLOSING OUT FINAL MONTHS OF 2017 WITH CONTINUED STRENGTH
LAWRENCEVILLE, GA (December 5, 2017) – Black Book, a division of Hearst Business Media that provides industry-leading used…
News December 5
Witt’s Wise Words: Difference Between a Vendor & Partner
Bill Wittenmyer explains the difference between a vendor and a partner in this week’s edition of Witt’s Wise…
News December 4
Freebie Friday: Getting Back To The Basics
Don’t let success go to your head. In this Freebie Friday, Bill Wittenmyer says it’s important to not…
News December 1
Is Your 2018 Budget a Goal or a Wish?
Most dealers agree their goal every year is to grow their business. Without annual growth, your business is…
News November 30
The Internet & Phones Are the NEW “Showroom” … Your Cheese Has Been Moved
When I first entered the automotive sales industry in 1999, my sales manager at the time gave me…
News November 28
Used Car Market Insights: Sporty Car and Compact Van Depreciation Increases
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News November 28
Poor Communication is Killing your CSI
Are your employees communicating well at your dealership? At most of the dealerships I have visited they are…
News November 28
The Essential Ingredient to Customer Loyalty
When it comes to customer loyalty, one thing I find that many businesses fail to analyze — and…
News November 28
Witt’s Wise Words: Winning Over the Modern Customer
Bill Wittenmyer shares how dealerships can win over the modern customer in this week’s installment of Witt’s Wise…
News November 27
