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Latest in: Leadership

Main Featured

Tennessee Gets a New Recall Law and Consumers Aren’t Happy!

January 1 saw the enactment of Tennessee House Bill 141, to the collective groan of consumers. In a…

News February 15
Main Featured

In Video Marketing, the Car Should Be the Star

Video marketing is becoming more important as consumers increasingly choose this medium over others. That’s exactly why almost…

News February 15

Car Segments Performing Well

Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…

News February 13

BLACK BOOK JANUARY DEPRECIATION REPORT SHOWS VEHICLE RETENTION STRENGTHENING TO SIGNAL AN EARLY START TO THE SPRING SELLING SEASON

LAWRENCEVILLE, Ga. (February 13, 2018) – According to Black Book® data, the average price of a used vehicle…

News February 13
Main Featured

The Future of Service: A World Without Paper

If you haven’t noticed, a revolution is happening in our society. More and more businesses are going paperless.…

News February 13
Main Featured

Winning Customer Loyalty through Convenience

Customer loyalty is increasingly difficult to earn. Consumers simply aren’t as loyal to a specific store as they…

News February 13

Hard Facts: How & When to Say NO in Business

You would think uttering a single word wouldn’t be difficult, but saying “no” can sometimes feel impossible, especially…

News February 12
Dealer Magazine February 2018 Neal Santosuosso

What the Hospitality Industry Can Teach Us About Dealerships of the Future

Life used to be simple. People would stay in a hotel when they needed somewhere to rest their…

News February 12
Dealer Magazine February 2018

10 Reasons Every Dealership Needs a Written Content Strategy

If you’re a dealership marketer, chances are you’ve heard a lot about content marketing. Well, be prepared because…

News February 12
Dealer Magazine February 2018

5 Reasons Car Dealers Should Be Concerned with Fraud

Here in the U.S., fraud is on the rise in a big way. Massive data breaches, like the…

News February 12