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Latest in: Leadership

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digital natives

Future Proof Your Dealership for Digital Natives

The term “digital native” describes people who were practically born with smart devices in their hands and have…

News June 21
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Junk Fees Artificial Intelligence AI

Understanding Junk Fees in Auto Dealer Finance: Trends, Impacts, and AI-Driven Solutions

Federal regulators have placed a bullseye on “junk fees,” targeting auto finance and other industries with a consistent…

News June 20
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Sales Training Auto Dealers

Empowering Sales Teams in Car Dealerships with Training and Technology

The sales team is the cornerstone of a dealership’s success, driving revenue and shaping customer experiences. According to…

News June 19
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Terry Dortch cybercrime prevention auto dealerships

Peopleware is an Often-Neglected Aspect of Dealership Cybercrime Prevention

As helpful and convenient as software-based cybercrime prevention is for a car dealership, it is not sufficiently comprehensive…

News June 18
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Stacy O'Neal Dealer Services Network Paperwork FTC Compliance

Unlock Efficiency: Streamline Your Document Management Process

Dealerships create thousands of documents every day, from deal jackets and repair orders to parts tickets and accounts…

News June 17
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Electric Vehicle EV Used June 14 2024

Used EVs Require CPO Process

While some identify the increasing number of used electric vehicles (EVs) as a problem for the industry, others…

News June 14
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eContracting Tim Yalich Wolters Kluwer

How Are Stagnant Auto Sales Impacting Organizational Digital Transformation Strategies?

As we near the mid-way point of the 2024 year, there are many fascinating characteristics of today’s auto…

News June 12
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Impel Devin Daly AI Service Department

How AI is – and is Not – Changing the Way Dealerships Sell Cars

High interest rates and stubborn inflation are not stopping U.S. consumers from doing one of the things they…

News June 10
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Ujj Nath myKaarma,

Spotlight on….Benchmark Data Suite

As we look to tell the stories about people and the products that support auto dealerships, Digital Dealer…

News June 7
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Impel WhatsApp

Impel Adds WhatsApp Messaging to Platform

Impel on June 6 launched WhatsApp as a communication channel for Impel AI, further enhancing the company’s omnichannel…

News June 6