Highest Declines in 16 Weeks
Welcome to this week’s edition of Black Book Market Insights, with in-depth analysis of used car and truck…
News June 19Latest in: Leadership
It Was a Connected Vehicle, Now it’s a Cognitive Vehicle
The automotive industry first started connecting to customers when OnStar was introduced in 1996. Today we are…
News June 18
Training VS Coaching: Do Your Sales Managers REALLY Know the Difference?
The differences between training and coaching are vast and mostly misunderstood. Until this amazingly informative session was…
News June 18
Why AI Still Requires Humans
In this video blog, Ujj Nath shares why AI will never completely replace humans.
News June 17
When Batman Decides a Recall Isn’t Enough
In 2014, due to safety concerns, Toyota issued a recall notice for a power inverter on its popular…
News June 17
Drive Sold-to-Service Converts
Almost half of a dealership’s sales customers never return for their first service appointment – that’s a hefty…
News June 17
Does Your Automotive Marketplace Pass the Friction Test?
Let’s talk about friction. Friction doesn’t just play a critical role in physics. Removing friction from the automotive…
News June 15
BLACK BOOK MAY DEPRECIATION REPORT SHOWS MANY CARS AND TRUCKS SETTLING INTO SUMMER DEPRECIATION PATTERNS
LAWRENCEVILLE, Ga. (June 15, 2018) – According to Black Book® data, the average price of a used vehicle…
News June 15
The Evolution of Technology In Consumer Engagement
Since the opening of the first car dealership, dealers have been looking for ways to connect with car…
News June 14
Think Tank: How to Decrease Your Bounce Rate | 10 Website Traffic Tips
Don’t get so caught up in updated features and metrics that you forget about the basics.. like your…
News June 13
