Dealer Spotlight: How Evelyn Chatel Created Her American Dream
Evelyn Chatel’s life story is nothing short of astonishing. When she was a young girl she barely made…
News August 8Latest in: Leadership
Upside Down, Inside out and Round and Round
Any of you familiar with that classic song from Diana Ross, “Upside Down?” Well, sometimes it’s an apt…
News August 8
BLACK BOOK USED VEHICLE RETENTION INDEX CONTINUES TO RISE THROUGH JULY
Continued Strength & Demand for Used Vehicles Drives Additional Increases in the Market LAWRENCEVILLE, GA (August 6, 2018)…
News August 7
Welcome to the Circus…See Cars, Elephants and the Wolf Boy!
When automobiles were first introduced into society, people didn’t know what to think. For the most part, early…
News August 7
Insights for a Competitive Edge.
What do customers expect during the vehicle purchase process? What do they value most? In a survey included…
News August 6
4 Tips to Capture More Declined Services
The benefits of having a mobile check-in and MPI process in the service department have been widely confirmed.…
News August 3
Are You Selling Cars or Acquiring Customers?
Most dealers know how many cars they sell on a weekly, monthly and annual basis. But if I…
News August 3
Time Matters: A Sale Can Be Won or Lost in Just 8 Seconds
It’s no secret that transaction time is increasingly important to consumers when purchasing a vehicle. And, by the…
News August 3
Why the Automotive Industry Needs Diversity
Diversity continues to be a hot-button topic across many industries including automotive. You don’t have to look very…
News August 3
How and Why You Should Build Brand Ambassadors
Salespeople sell cars. But brand ambassadors make your customers so happy that they tell other people about you…
News August 3
