Profit By Action Quick Tip: Correct Invoice Presentation
Greg Ternoway discusses the best practices for presenting an invoice to a service customer.
News August 17Latest in: Leadership
Are You Lonely in Your Communication with Customers?
Somewhere in the North Pacific Ocean, there lives a whale that cannot communicate with other whales. You see,…
News August 16
How to Humanize Your Dealership with Video
The automotive industry spends more on video to build our brands than any other industry except travel –…
News August 16
Welcome to the El Patronn Show
The face of Brooklyn Mitsubishi, the top-selling Mitsubishi dealership in the Northeast, is an outgoing and kinetic man…
News August 15
Think Tank: The Power Of Pre-Roll & How To Avoid Failing At It
As always, thanks for watching! I hope my content is keeping you entertained. Did you know I post…
News August 15
I Do My Best Poof Reading After I Hit Send
We’ve all seen it happen. In fact, chances are really good that you’ve done it yourself — posted…
News August 15
Is Lack of Transparency Killing Your Lead Volume?
Throughout the history of our automotive industry – and even more so as we increasingly progress into the…
News August 14
The CRM of Tomorrow, Today
When I started in the car business 18 years ago, my CRM was a sharpie marker, and a…
News August 10
How to Spot Potential Leaders in Your Organization
How do you spot potential leaders in your organization? Is it the person that keeps asking for the…
News August 10
3 Common Used Vehicle Concerns and Their Cures
My recent conversations with dealers reveal three common concerns about their used vehicle performance. I thought I’d use…
News August 10
