Sometimes You Have to Lose to Win
Many consider Michael Jordan one of the greatest, if not THE greatest, basketball player who ever lived. He…
News September 17Latest in: Leadership
Witt’s Wise Words: Do You Know It All?
ELEAD1ONE Partner Bill Wittenmyer shares some advice for dealership employees with which they can improve themselves in this…
News September 17
Own Your Market
Affinitiv CEO & Executive Chairman Scot Eisenfelder explains why dealers need to own their market in this video…
News September 14
Profit By Action Quick Tip: Extent of the Service Opportunity to Franchise Dealers
Of the $350B Service business in NA, franchise Dealers only capture 27% of it. In this Quick Tip,…
News September 14
#FreebieFriday: Make Sure That You’re Checked In
ELEAD1ONE partner Bill Wittenmyer shares the importance of being “checked-in” at work and not “checked-out,” in this video…
News September 14
Icon Responsibly
When it comes to icons, these visuals that constantly surround us, we automatically connect messages to them. Stop…
News September 13
Keeping Your Physical Store Relevant in a Digital World
Digital retailing: we know it is coming. The point missed by most in our industry, though, is that…
News September 13
Parts Sales: Money Doesn’t Grow on Trees
At one point in time or another, we’ve all heard someone in our lives tell inform us that…
News September 13
Ask Jim: A Service Focused Q&A
“Ask Jim” is an ongoing question-and-answer series with Jim Roche, Xtime’s senior vice president of marketing and managed…
News September 12
Are You Training Customers to Blackmail You for Service?
If you hold a management position in the retail automotive industry, you’ve probably had a customer attempt to…
News September 12
