3 Keys to Developing Employees on the Phone (Part 2)
CallRevu Vice President of Customer Experience Holly Markel shares the first of three keys to developing your staff…
News September 20Latest in: Leadership
Think Tank: Humanizing Your Marketing with Video
Your marketing is what’s meant to drive leads to your door, but that doesn’t mean every aspect of…
News September 19
Is the Pre-Qualification Game Losing You Sales?
The sheer volume of leads many dealerships receive can be overwhelming. And, not only do they have to…
News September 19
Three Merchandising Best Practices to Maximize Inventory Turn
In my last blog, I discussed how dealerships can lose significant profit by failing to merchandise vehicles efficiently.…
News September 18
Hard Facts: How to Collect Customer Feedback & Why You SHOULD!
While criticism is often hard to hear, when it comes to our businesses or our work– customer feedback…
News September 17
Sometimes You Have to Lose to Win
Many consider Michael Jordan one of the greatest, if not THE greatest, basketball player who ever lived. He…
News September 17
Witt’s Wise Words: Do You Know It All?
ELEAD1ONE Partner Bill Wittenmyer shares some advice for dealership employees with which they can improve themselves in this…
News September 17
Own Your Market
Affinitiv CEO & Executive Chairman Scot Eisenfelder explains why dealers need to own their market in this video…
News September 14
Profit By Action Quick Tip: Extent of the Service Opportunity to Franchise Dealers
Of the $350B Service business in NA, franchise Dealers only capture 27% of it. In this Quick Tip,…
News September 14
#FreebieFriday: Make Sure That You’re Checked In
ELEAD1ONE partner Bill Wittenmyer shares the importance of being “checked-in” at work and not “checked-out,” in this video…
News September 14
