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Latest in: Leadership

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Profit By Action Quick Tip: Business Planning 4 – Agreement & Action Plan

ProfitByAction.com Quick Tip on the importance of getting the buy-in and agreement of all Dealership Management as part…

News October 18
Richard Hackett
Urban Science Feb. 2024

The New Tax Law Threatens Revenue for Dealers in NCFC Participation Programs

While it may feel like the auto industry is nothing but blue skies, dealer principals might be feeling…

News October 14

Hard Facts: How to Decrease Your Cost Per Lead

This week's #HardFacts is live from Google HQ in #NYC. Samantha chats with Google team members about what…

News October 13
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Are Your Most Profitable Customers Created or Made?

CEO & Executive Chairman Scot Eisenfelder discusses whether a dealership’s most profitable customers are created or made in…

News October 12
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Using Customer Service as a Marketing Tool

It hasn’t been that long ago that customers were only able to handle customer service issues in person…

News October 12
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Profit By Action Quick Tip: Business Planning 3 – Team Meeting

ProfitByAction.com Quick Tip on the importance and the role of the team meeting as part of the overall…

News October 11
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3 Keys to Developing Employees on the Phone (Part 3)

CallRevu Vice President of Customer Experience Holly Markel shares the first of three keys to developing your staff…

News October 11
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Avoiding Digital Marketing Fraud

Over the past few years, digital marketing has been transformed by new technology and the flood of data…

News October 10
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Automotive Search Engine Optimization: Here’s What Dealers Need to Know

As the internet becomes increasingly crowded and competition intensifies online in the automotive sector, implementing a thoughtful and…

News October 10
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Witt’s Wise Words: Is Your Forecasting Realistic?

ELEAD1ONE Partner Bill Wittenmyer shares why forecasting sales in dealerships needs to be more based on history than…

News October 8