The Hidden & Deadly Side of Airbag Recalls
By now, everyone has heard of the fiasco that is the Takata airbag recall. With millions of vehicles…
News June 20Latest in: Dealer News
The End May Matter More than the Beginning
The business world – and the automotive industry – has started to see just how important customer experience…
News June 20
Portfolio Earns Tenth Straight Top Ranking in Annual Dealers’ Choice Awards
Portfolio, one of the nation’s leading reinsurance program managers for automotive dealers, has been voted for the tenth…
News June 20
Recommended Maintenance…The Important Role
So after working first as an advisor, then to a service manager, and then to a fixed operations…
News June 20
First Annual Digital Dealer Charity Auction Nets $10,000 to Benefit Local Make-A-Wish Chapter
Digital Dealer is proud to announce their first annual Digital Dealer charity auction netted a $10,000 donation to…
News June 19
The Costco Effect and Customer Loyalty
Costco has certainly built a loyal following over the years, even though it literally charges consumers for the…
News June 19
Sales Stalling Out? Time to Switch to the ‘Service’ Gear
The automotive industry has a problem. As a recent WardsAuto article notes, after several years of increased demand…
News June 19
3 Service KPIs to Review Every Thursday
For service managers, I have found that Thursday is a good day to do a trial close as…
News June 16
Witt’s Wise Words: Service Advisors [VIDEO]
ELEAD1ONE partner discusses why dealers might be missing the boat when it comes to Fixed Ops customer service…
News June 16
LotParty Quick-Tip 28 : What Percent Should You Have 31-60 Days Old? [VIDEO]
Lotpop will provide the people and processes for automotive dealerships to be more successful in todays market. There…
News June 15
