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Latest in: Dealer News

Hired any Lazy Idiots Lately?

I find simply observing processes to be quite constructive. Sometimes just stepping back and carefully viewing how methodology…

News January 8

Recommit to Personal Growth in 2010!

I highly recommend that you make this the year you work harder on yourself than ever before. This…

News January 1

Putting ‘Spiral Integration’ Into Play

About 10 years ago I wrote my first article in Dealer magazine on the concept of “spiral integration.”…

News January 1

Seeing is Believing

At the recent 7th Digital Dealer Conference in Nashville, I got to spend quite a bit of time…

News January 1

Managing the Phone Conversation

Recently, I wrote an article, “Back to Basics,” about the need for salespeople to refocus attention on their…

News January 1

Is your Web Site Giving Car Shoppers What They are Looking For?

When shoppers visit your web site, are they greeted with an experience that is tailor-made to them? You…

News January 1

When it Comes to Credit Today, Bigger is Better

There seems to be a growing divide in this country between the big and the small. Big banks…

News January 1

Honda Alters its Dealer Planning Volume System

Why this matters to Honda dealers We have received reports from our Honda dealer clients that Honda has…

News January 1

Federales Eying Discriminatory Pricing

Two tips to shield your dealership from prying eyes I love to dissect, analyze and perpetually disagree with…

News January 1

The Colonization of Retail

The manufacturers failed with the retail dealer invasion, but are they attempting to use colonization as a means…

News January 1