Brian Benstock, Paragon Honda and Acura
Paragon Honda and Acura in New York is a great family success story, says Vice President and Partner…
News September 1Latest in: Dealer News
It Turns Out You Can Fix Stupid Part 1
I suspect like most of you have, I calculated that stupid wasn’t fixable — after all someone famous…
News August 22Living with Factory-based Ordering Systems
A little over four years ago we looked at the up and coming factory-based inventory management programs that…
News August 10A Competitive Edge with Customer Service
Your customer service stinks! According to an extensive study by the DiJulius Group, 41% of you are guilty…
News August 1Non-Compliance – Your Employees May Be Costing You Money
We recently published an article in this magazine entitled “ Supplier Audits to Reduce Costs and Improve Compliance.”…
News August 1Small Coverage Details that Could Cost Your Dealership a Fortune
The past several months we have seen some interesting policy quirks. Knowing this information may help you be…
News August 1‘Kick Butt & Take Names’ Marketing
Don T. is a second generation import dealer who regularly sends me e-mail updates on success milestones at…
News August 1Don’t Write It in Sand, Carve It in Stone
Every time I do a 20 group, dealer state association meeting or anything where a group of dealers…
News August 1Preparing for Change – Don’t Lose Data or E-mails
Changing DMS or CRM providers is hard enough. Your employees don’t like change and it seems like you…
News August 1Voicemail – the Forgotten Tool
In past articles I’ve shared my belief that the best way to immediately improve sales is simply getting…
News August 1
