A new study from Cox Automotive shows the car buying experience has significantly improved over the past decade, with shopper satisfaction rising...
Cox Automotive Study Reveals What Drives Car Shopper Satisfaction
read more
Botdoc Survey Reveals Major Gaps in Customer Satisfaction and Data Security
A new survey, conducted by Botdoc, of more than 2,500 car shoppers across the United States has exposed room for improvement in the automotive...
Revolutionize Your Dealership’s First Impression With A Virtual Receptionist
Automotive dealerships are facing a new reality: customers expect instant, personalized service — anytime, anywhere. Traditional receptionist...
Dealership Network Shows Stability Even Amid Mild Franchise Decline: Urban Science
The U.S. automotive retail landscape has demonstrated remarkable stability through a turbulent first of half of 2025, even as franchise counts saw a...
Kevin Frye of Jeff Wyler Automotive Family to Host Sessions at #DDCE2025
Jeff Wyler Automotive Family’s Kevin Frye is back for another great session at Digital Dealer Conference & Expo 2025. This year he will be...
New Vehicle Prices Hold Steady in July, but Still Elevated
Affordability remains top of mind for potential car buyers and while July did not bring the price break many surely hoped for, it did provide some...
US Auto Sales See Modest Growth in July Amid EV Surge
New light vehicle sales in the U.S. reached a seasonally adjusted annualized rate (SAAR) of 15.9 million units in July, according to S&P Global Mobility.
EV Drivers will Pay More for Convenience: Study
Convenience and reliability are now nearly as important to EV owners as charging speed. According to a recent survey commissioned by Konect, 32...
Beyond the e-Signature: Achieving True Digital Transformation and Operational Excellence in Auto Finance
Despite widespread adoption of e-signatures, the auto finance industry is still far from realizing true digital transformation. The real opportunity...
AI is Revolutionizing Automotive Service Scheduling
A recent study by Pied Piper has revealed that artificial intelligence is rapidly transforming the way automotive dealerships handle service calls,...