Sales & Variable OPS
Would you let Half of Your Walk-in Traffic Leave Without Being Engaged?
What would you say to your Sales Manager if half of your store’s walk-ins were never greeted by a sales person? Maybe it’s not even what you’d say... it’s what you’d do—you’d show that GM the door! Why? Well, because engaging walk-ins is the easiest (and smartest) way...
Online Reputation Management Tips for Franchised and Independent Dealers
Online reviews level the playing field for dealerships both big and small. If you doubt the importance of reviews, consider these facts: The average online review is read by up to 25,000 people, with 88 percent of consumers trusting online reviews as much as personal...
Experian Automotive — financing to subprime borrowers begins to throttle back
Experian Automotive today announced that the percentage of new vehicle loans to subprime and deep subprime borrowers began to level off in Q2 2014. According to its latest State of the Automotive Finance Market report, the percentage of new vehicle loans going to...
Weekly Management Meetings for Company Growth
In every class we hold, some of the most valuable things managers realize they can do to increase sales are to solve some lingering problems, do a better job of training, or do some of the simple things they already know how to do, and keep meaning to do – but just...
Are You Missing out on the Successor Right in Front of You?
"Loyd, thank you for coming to see me. Please sit down," Mr. John Doe, the elderly but fit gentleman, offered as we settled into his office. Settling back into his chair, he continued. "My accountant attended one of your succession planning seminars and suggested we...
The Digital Void with Service and Parts
Consider the following reality: There are 70,000,000 monthly aftermarket searches conducted on Google representing 525,000 customers EVERY MONTH! These 525,000 customers also represent potentially an additional 100,000 referral customers. These are staggering numbers....
Team Toyota Auto Group Doubles Overall Sales & Increases Revenue by $3 Million in a Single Year
What does it take to revolutionize an entire automotive group? Team Toyota’s strategy lies in loyalty, and depends upon strong sales and service customer retention. The group was able to increase their overall profitability, sales volume, and quality of customer...
Interview with Rick Niello – President of the Niello Company
Rick Niello is known as one of the automotive industry’s true gentlemen – a leader with character and integrity. As President of the Niello Company, Rick has built an organization that is known for being one of the best dealer groups to work for in the country. In...
Auto Industry Outperforms Other Industries in Comeback
Auto industry outperforms other industries in comeback, according to The Detroit Bureau. Few economic sectors have mounted a more impressive comeback from the financial crisis in 2008 than the auto industry, according to a new study by the Boston Consulting Group...
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