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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Sales & Variable OPS

Protect Yourself and Your Employees with Respiratory Protection

OSHA has instilled a variety of requirements for shops that have employees who wear respirators. This applies to any facility that conducts any spray coating operations including painting, priming, or rustproofing. To stay in compliance, make sure that you adhere to...

Dealerships vs. Manufacturers: The Battle Over Vehicle Maintenance

Dealerships vs. Manufacturers: The Battle Over Vehicle Maintenance

Vehicle manufacturers are constantly bragging about their low cost of ownership. The marketing mantra stops just short of saying “all you have to do is put gas in it and go!” The prevailing wisdom of the manufacturers’ marketing departments appears to be “whoever has...

When the Push Should Be a Shove

When the Push Should Be a Shove

The Holiday Inn on Jacksonville Beach in February of 1986 was the first open forum I held. Myself and eighteen dealers and used car managers walked in the room that morning. I actually had no real idea of what we were going to discuss. In that room were dealers that...

Outnumbered: Gen Y Buys More Cars Than Gen X

Outnumbered: Gen Y Buys More Cars Than Gen X

Gen Y buys more cars than Gen X, according to Forbes. Poor Gen X. Not only are Gen X’ers stuck with listening to Baby Boomer rock and roll up and down the radio dial, demographers say they’re still having to live down an earlier –and undeserved — reputation for being...

Technology Trends – Is your Head Spinning?

Technology Trends – Is your Head Spinning?

ADP is one of the oldest DMS companies, founded in 1949 to provide payroll services. In 1972, the Dealer Services division was formed to provide data processing to dealerships. Now, the core Payroll portion of ADP has decided to spin off the Dealer Services division...

Big Data, Big Opportunity

Big Data, Big Opportunity

You might think that your dealership is too small to have any need for big data. However, the fact of the matter is that big data provides daily insights that are invaluable to individual rooftops and dealer groups alike. "When it comes to big data there's a fixation...

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