Sales & Variable OPS

Over the holidays, I was home visiting my parents. My Dad, a Chevrolet dealer, loves to talk shop with me and run new ideas past ‘his attorney’. During our recent conversation, we were discussing his new service director, Bob, and the challenges he faces as he...

BMW Recalls 140,000 More 3 Series for Faulty Takata Airbags, from Auto Evolution. When BMW finally decided to post a recall for the Takata airbags installed on their 3 Series, the world was stunned to learn that almost every E46 car made had to take a trip to its...

Auto industry acts globally -- except on recalls, from The Boston Globe. When it comes to making and selling cars, the auto industry thinks and acts globally: There is near-seamless coordination between parts suppliers, factories and dealerships. But when an unsafe...

Even the holidays are busy, from Automotive News. Auto industry executives have gone home. Except for a few plants running overtime, the offices are dark. Most executives probably think the industry is sleeping. That couldn't be further from the truth. During the...

Many recalled vehicles do not get repaired, posing a safety risk, from LA Times. Each day, attorney Terry Harris sets out in his trusty 2002 Honda Civic, which has 150,000 miles — and has been recalled for a variety of defects considered dangerous by safety...

6 Challenging Scenarios Dealerships May Face in 2015, from Dealer Marketing Magazine. New-car sales this year will reach more than 16.4 million units, the best performance since 2007. We are all quite thankful. Can we expect a repeat in 2015? Yes, in fact, says...