Sales & Variable OPS

"A Shop Owner’s Guide to Handling Phone Shoppers", from Elite. Today’s consumers have more choices than ever before. When it comes to choosing someone to take care of their automotive needs, they turn to their friends, family and co-workers for recommendations, they...

Ford's new body shop leaves a big impression, from Kansas City Business Journal. Ford Motor Co. gave the media a peek behind the curtain at the technological marvel that produces the newly designed F-150 pickup truck at its Kansas City Assembly Plant, which began...

Auto Care Association Launches Operation Auto Care Veterans’ Program, from Auto Care Association. BETHESDA, MD – March 11, 2015 – The Auto Care Association has launched Operation Auto Care to help address the industry’s need for a new pool of talented employees....

Online auto-parts market raises $30 million, from Crain's Chicago Business. A company that has quietly created a billion-dollar online market for body shops and parts providers has attracted a $30 million investment. PartsTrader, which launched in Chicago in 2012, has...

"5 Ways A Mobile Service App Increases Manufacturer Efficiency", from Manufacturing Business Technology. According to Business Insider’s report on the future of mobile, the app economy is booming. Companies are spending more on mobile technology and apps to manage...

"Embracing Mobile in Your Service Department", from NCM Institute. “Mobile” has been one of the biggest buzz words in our industry over the past couple of years. From configuring vehicles on smartphones to F&I product tours on tablets, dealership personnel have...

"Spring Your Auto Shop Forward", from Repair Shop Times. The Winter is on its way out, and Spring is almost here. As we come into the new season, there is a lot of change that needs to be done with your marketing efforts. You need to start thinking about, and...