Sales & Variable OPS
Managing Talent
Managing Talent, from Shop Owner. Are you working on your business or in it? This is a question that I challenge every automotive service center owner and manager to seriously consider. I can’t tell you how many times I’ve gone to a repair shop only to find the...
Avoiding a Supplies Surprise
Avoiding a Supplies Surprise, from Autonet. The relationship between the supplier and repairer is an important part of the repair process because having the replacement component is key to getting the job done right and within the allocated time. The process that...
Appointments
Appointments, from Fixed Performance. Regardless what business you’re in the reason we make appointments is to save time. In the dealership world technician time is extremely valuable. However, if you want to grow your business and have consistent customer...
Spring and Summer Storms Keep Auto Body & Repair Shops Jumping
Spring and Summer Storms Keep Auto Body & Repair Shops Jumping, from CrossCheck. Spring and summer are peak times for severe weather and storm damage to cars. The state of Florida experiences the most thunderstorms per year on average, and the southeastern US and...
“An Educated Consumer Is Our Best Customer!”
Norcross, GA – March 25, 2015 – Whether it’s the ever-increasing average price of a new vehicle, or some newfound sense of frugality due to the recent economic downturn, people are keeping their vehicles longer. Consistent preventive maintenance has, therefore, become...
America’s most popular truck now uses this Triad product
America's most popular truck now uses this Triad product, from Triad Business Journal. Ford Motor Co. is using Greensboro-basedUnifi's Repreve recycled material for the seats of the F-150 pickup. The polyester fiber is made from a blend of recycled materials,...
Pump Up Your Used Car Sales
The annual feeding frenzy is going on at the auction right now. It’s tax time and the start of the selling season, the perfect storm to drive prices up. That why it’s hard to figure why dealers other than Carmax don’t have a plan that includes buying cars from private...
No. 1 Infiniti CPO Store: Transparency & Trust Are Key
No. 1 Infiniti CPO Store: Transparency & Trust Are Key, from Auto Remarketing. CARY, N.C. - The trust factor and peace-of-mind are major parts of the foundation of the certified pre-owned business, but they’re also big selling points for why CPO may be ideal for...
4 Steps to Great Truckload and LTL Rates
4 Steps to Great Truckload and LTL Rates, from Logistics Management. Shippers keep telling me they are absolutely shocked by the rate increases their LTL carriers are proposing. Here’s an example from just last week. A dismayed shipper called me when one of the big...
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