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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Sales & Variable OPS

Dealers & Auctions to Benefit from Classic Car Demand

Dealers & Auctions to Benefit from Classic Car Demand, from Auto Remarketing. NEW YORK - Auctions and dealerships that have a strong business interest in how classic cars are moving on the wholesale and retail fronts should be pleased to hear the upbeat...

Cultivating a Social Culture at Your Dealership

According to the 2013 Edelman Trust Barometer, when it comes to putting information out about your brand, your employees are the most trusted voice you’ve got. Employees can reach an audience ten times larger than yours, and their messages are powerful. How powerful,...

5 Tips to Supercharge Customer Services

5 Tips to Supercharge Customer Services, from CRM.com. In the early days of the tech boom, companies that offered a great product in a market with few competitors could afford to make customer service a lower priority. Those days are gone. Today, customer service is...

Training That Wasn’t

Training That Wasn’t, from NCM Institute. Have you ever really trained your people? I don’t mean some of this stuff out on the market that is purported to be training; I mean really training. Every third call to my office is a dealer calling and telling me “we’ve...

Federal-Mogul launches Garage Gurus training centers

Federal-Mogul launches Garage Gurus training centers, from USA Today. DETROIT — Federal-Mogul is hoping to reconnect with automotive repair technicians and raise the brand awareness of its aftermarket parts division with Garage Gurus — a network of 15 regional...

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