Sales & Variable OPS

BMW is building vehicle distribution center in Texas to serve the South, from Automotive News. BMW AG said it is building a vehicle distribution center in Texas to serve the Southern U.S. The facility at the Port of Galveston will serve the 45 BMW and Mini dealers in...

DealerSocket Partners With MyDealerLot, from DealerSocket. SAN CLEMENTE, Calif.—April 21, 2015—DealerSocket is proud to announce a new integration with MyDealerLot (MDL). MDL is the retail auto industry’s leader in the application of Radio Frequency Identification...

CHICAGO (April 7, 2015) – Hireology, the leading provider of employee hiring and selection management technology for multi-location organizations, announced today that it has been selected by Crain’s Chicago Business as a 2015 Best Place to Work for both millennials...

Remember the “protected” rule when disciplining or terminating employees. Never discipline or terminate an employee in a protected class, or an employee engaged in a protected activity without consulting an attorney. Protected classes are race, color, religion,...

If You Think All Customers Want is a 1-Hour Close, You’re Missing the Relationship, from DealerReader Blog. All your customers are looking for is a quick transaction, right? They want to do all their research up front, sign paperwork and get out. Except that’s not...

Consumers and dealerships mutually benefit from the convenience of having quick access to customer data, allowing for a more customized shopping experience in less time. However, since consumers are exposed almost daily to headlines highlighting yet another widespread...

Leveraging SWOT Analysis, from AutoCarePro. As I teach all of my clients, effectively improving an organization’s sales and customer service effort should begin with an honest evaluation of the company’s current performance to establish a baseline from which...

A Fresh Look at Dealership Measurement and Reporting, from DealerRefresh. To a lot of managers, the thought of yet another monthly vendor report is about as exciting as an empty dealership on Saturday afternoon. I get it – you’re busy, you’ve got a system, things are...