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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Sales & Variable OPS

CFPB plays up auto finance complaints

CFPB plays up auto finance complaints, from Automotive News. A new report released by the Consumer Financial Protection Bureau covering more than three years of complaints by military service members shows that although gripes about auto loans were a small part of the...

Federal Trade Commission Crack Down – Are you in Compliance?

The Federal Trade Commission (FTC) and other government entities have taken an increased interest in dealership practices and have intensified enforcement and arrests over the past 16 months. They have specifically focused on deceptive and illegal practices by auto...

Automile Scores $5M To Connect Your Car To The Cloud

Automile Scores $5M To Connect Your Car To The Cloud, from TCTV. Automile, which offers a device and platform that connects your car to the cloud so you can track various kinds of data, has closed a $5 million Series A round. The investment was led by Dawn Capital and...

Lead Enrichment for Better CRM Database Maintenance

Lead Enrichment for Better CRM Database Maintenance, from deBanked. Simply put, lead enrichment is a process that goes beyond regular CRM database maintenance – it is a smarter way to score leads based on explicit data, allowing sales and marketing teams to quickly...

Wasted Leads, a Plague in the Business Financing Industry

Wasted Leads, a Plague in the Business Financing Industry, from deBanked. Many people don’t know this, but a few years ago I dabbled in online lead generation for business lenders and MCA companies. I did online marketing, captured prospects, qualified them using a...

One Crucial Step to Lead Management: A Professional Volley

One Crucial Step to Lead Management: A Professional Volley, from DealerRefresh. A real email conversation between a former ISM of mine and his prospect: Customer: Hello (Name Excluded), Everything you sent looks great. Do you have any on your lot in the Salsa Red...

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