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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Sales & Variable OPS

Open Recalls and Stop-Sale Directives on New and Used Vehicles

Open Recalls and Stop-Sale Directives on New and Used Vehicles

I wrote in this column a few months back concerning the expansion by GM and Chrysler Fiat stop-sale directives on new vehicles to include used vehicles as well. The question for dealers at that time was whether a manufacturer could prohibit a dealer from selling used...

Do You Have a Mentally Tough Team?

Do You Have a Mentally Tough Team?

Mental toughness is a topic widely discussed in athletics, but less often in business. Yet, mental toughness in any job or industry is at least as important to sustainable success as it is in sports.

How to Make Your Dealership Stand Out

How to Make Your Dealership Stand Out

When devising a strategy to accomplish these objectives, it is crucial to identify universal trends in consumers’ retail preferences, and align your dealership’s sales techniques appropriately.

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