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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Sales & Variable OPS

The Power that Third-Party Website Relationships Bring to the Table

The Power that Third-Party Website Relationships Bring to the Table

Finding new ways to attract customers and gain a leg up on the competition is always important for car dealers. Edmunds.com’s Chief Economist Lacey Plache, PhD, has recently completed extensive research on how, for many dealers, a sales boost and significant return on...

How to Turn Tax Day Into Christmas at Your Dealership

How to Turn Tax Day Into Christmas at Your Dealership

While consumers across the country file their taxes, many have already planned how they will spend their expected return. Some will put it into savings, others will use it to pay off credit card bills, and a many others will put it toward car-related purchases. In...

3 Ways to Rev Up Revenue This Tax Season

3 Ways to Rev Up Revenue This Tax Season

April offers a month of renewed optimism for car dealers everywhere as spring comes into fruition and pockets become heavier with a little cash back from Uncle Sam. Tax refund season has arrived, and with it, infinite profit opportunities for both vehicle sales and...

Do Vehicle Buyers Want to Go All In Digitally?

Do Vehicle Buyers Want to Go All In Digitally?

The WardsAuto e-Dealer 100 represents a variety of dealers, from single points to multi-state groups. For instance, 42 of Berkshire Hathaway Automotive’s 81 stores (the former Van Tuyl Group) are on this year’s list, ranging from No.10 to No.98. Also on the list – yet...

5 Reasons Why Your Sales Department Shouldn’t Take that Phone Call

5 Reasons Why Your Sales Department Shouldn’t Take that Phone Call

With today’s connected customer, there really are only a few types of phone calls your team will find themselves involved with. Gone are the days of a customer phoning and saying, “I need something good on gas for under $8,000; what do you have on the lot?” Today’s...

Customer Experience Investments More Vital Than Ever

Customer Experience Investments More Vital Than Ever

The global commodity slump has hit Australia’s vital mining and oil sectors, and the Aussie dollar has also taken a beating in the last few months, falling more than 40 per cent since reaching a high of $1.10 against the US dollar in 2011 to around US$0.75. In the...

Recalls and Marketing Bad News

Recalls and Marketing Bad News

One of the largest pain points with recalls is completion percentages. In many cases, it’s not by any fault of the manufacturer or dealer that the recall repair compliance percentages are low.

Used Car Market Insights – Week of Apr. 19, 2016

This week’s Black Book Market Insights report looks at last week’s notable trends, which points out that Luxury Cars are seeing the highest depreciation currently of all car segments. Could this be a result of all the off-lease volume

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