Sales & Variable OPS
Building Credibility Through Defining Terms
What would it mean to you if you were to pick up a skill that enabled you to quickly build rapport and credibility with your customers and help you earn more of their trust? Would it be worth a little bit
Record Numbers of Software Complaints and Recalls Threaten Trust In Automotive Technology
Consumer complaints about vehicle software have been growing steadily over the past several years, and 2016 is already on pace with the record-setting level of 2015, according to data collected by
How Driverless Cars Will Change Car Ownership Forever
Fast-forward 20 years. Driverless cars coast around every street in the country without a human driver behind the wheel. They’ve reached market saturation — the technology is as commonplace as
3 Reasons to Consider Hiring from the "Outside"
Growing up in the automotive industry, I have experienced a lot of different management styles and have come to the conclusion that some of our top sales people are not necessarily the best choice
Is Longer Vehicle Life Span Changing How People Buy Cars? New AutoMD.com Survey Says Yes
Study shows only one in four consumers are opting to purchase new vehicle, most opting for pre-owned and factoring in replacement parts cost
Stop Ignoring Recall Letters From Auto Manufacturers
Over the past two years, 113 million vehicles have been recalled by manufacturers. According to consumerreports.org, that’s approximately one of every four cars on the road being recalled.
Four Ways to Future-Proof Your Omnichannel Strategies
Technology can take a marketing strategy only so far. Here are some crucial steps to keep up with consumer expectations and the changing tech landscape.
Recall Masters Launches Rental Car Agency Recall Monitoring Service
Recall Masters, Inc., a leading provider of automotive recall news, data, training, and communications, today announced the launch of its Rental Car Fleet Monitoring Service.
Redefining Employee Engagement
There have been countless studies about employee engagement and how, when engaged, employees tend to be happier, more productive and deliver a better customer experience. With a 70 percent annual turnover rate in sales,
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