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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Sales & Variable OPS

Do You Have A “Super” Loyalty Program?

Do You Have A “Super” Loyalty Program?

Loyalty programs are nothing new to retail. In the beginning, most consisted of simple punch cards or other basic means of tracking customer transactions. As technology improved,

The Business of Mitigating the Risk

The Business of Mitigating the Risk

The New York Times reported in June that banks are moving away from traditional passwords to the next generation of protecting customer information and data security: biometrics.

The Ground is Shifting. Again.

The Ground is Shifting. Again.

The past eight years since the recession have put automotive manufacturers and retailers to the test. Overall, they passed with flying colors.

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