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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Sales & Variable OPS

Leading Edge Marketing

Leading Edge Marketing

7am Monday morning 22 years ago my phone rings. It’s one of my newest and biggest advertising clients on the other end of the line. This can’t be good. “Jim, my competitor is using

Bottom-Line Improvement Opportunities

Bottom-Line Improvement Opportunities

Most business owners review their financial performance monthly, reviewing a complete set of financial documents that paint a picture of the health and vitality of the business.

It’s All in the Communications

It’s All in the Communications

Most likely you may have heard the expression “it is not what you say but how you say it.” This expression happens to have a much more profound impact than we casually give credit

Are You Being Proactive With Your DMS?

Are You Being Proactive With Your DMS?

If you were standing in front of a house on fire and there was a hose and hydrant, everyone would say that the solution to the problem is to connect the hose and put out the fire.

The Biggest Mistakes CRM Users Make

The Biggest Mistakes CRM Users Make

In any dealership, no matter how large or small, the CRM should be at the core of it all. From beginning to end, from a prospect to a sold customer, using the CRM to function a sales

Four Steps to Start Leading Again

Four Steps to Start Leading Again

It’s both a dangerous and ridiculous assumption to believe that because someone has a leadership title—or is in a leadership position—he or she is leading. Often, as prosperity rises urgency

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