Sales & Variable OPS
Lack of Time Can Be Costlier Than You Think
Working retail in the auto industry can certainly be taxing. Salespeople work 60-70 hour weeks to make a paycheck. Sales managers do so while also having to manage the sales team
Seven Tips for Promoting Community Involvement
You’ve probably heard the term “Doing good is good for business.” Many studies support this statement. Companies that become involved in their communities and support good causes
95% of Dealers Leave This Back Door Open
When you’re busy working on your computer, what do you do when you see a little pop-up message notifying you that it’s time to download an update? If you’re like most people,
Will Your Dealership Survive the F&I Apocalypse?
F&I departments as we know them today are doomed, if they continue along the traditional path. To survive F&I in the brave new world of automotive retail they have to evolve from a transactional,
3 Essential Pre-Owned Sales Recommendations
Every time I do a Twenty Group, Dealer State Association meeting, or anything where a group of dealers are gathered without their managers, I start hearing what used car managers will not do or adhere to,
A Telling Dive Into Used Vehicle Inventory Age and Front-End Gross
For the past several years, I have encouraged dealers to retail at least 50 percent of their used vehicle inventory in less than 30 days.
Two Common and Totally Preventable Causes of IT Downtime
Information Technology (IT) downtime is a common affliction in every industry, affecting businesses of all sizes. Downtime is frustrating and expensive. For the average auto dealership,
The Next Steps with Millennial Car Buyers
Millennials are technically defined by anyone who was born between the years of 1980-2000 and is currently anywhere between 17 – 36 years old, give or take a couple of years.
The Undervalued FAQ Page and How to Build It
Your customers have questions. You can only hope that your people have the answers. Not all of your prospective clients (or loyal customers) want to speak to a live agent, though, so they visit your website
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