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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Sales & Variable OPS

The Art of Service Upselling

The Art of Service Upselling

While there are many different types of service repairs – warranty, recall, etc. – undoubtedly the king of them all, when it comes to profit, is customer pay repair orders.

Wake Up and Smell the Disruption!

Wake Up and Smell the Disruption!

While many companies have entered the retail automotive space trying to capitalize on the experience customers want but are not getting from dealers, the biggest threat is actually looming

Go Fast and Break Things

Go Fast and Break Things

The title of this blog post originated from a thought-provoking interview with Chad Mitchell, senior director of digital communications at Walmart.

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