Sales & Variable OPS
BLACK BOOK DATA SHOWS LUXURY AND SPORTY CARS SEGMENTS INCREASING IN DEPRECIATION ENTERING NOVEMBER
LAWRENCEVILLE, Ga. (November 14, 2017) – According to Black Book® data, the average price of a used vehicle for model years 2012-2016 depreciated in value by -1.4% during October. Cars overall dropped -1.8% and trucks decreased -1.1% in value during October. All...
LEASE CREDIT APPROVAL RATES BOUNCE BACK IN OCTOBER
Approval Rates Rise 16.7% Over Last Month CINCINNATI, OHIO (November 14, 2017) – Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered a 55.6% approval rate for October. The lease credit approval rate improved over...
You Don’t Have to Be Company 2nd to be Customer 1st
While today’s businesses understand the need to provide an excellent customer experience, many don’t truly understand what customer experience means. What’s more, some don’t even realize they already have most of the things needed to provide a truly great customer...
Real Time Reviews Launches App Update
Leader in online reviews and reputation management updates its app featuring employee tagging and extended enterprise capabilities FLAGSTAFF, Ariz. – Nov. 13, 2017 – Real Time Reviews, a leading online review and reputation management solution provider, has launched...
It’s No Cookbook; but “Sh*t Sandwich” Definitely Includes Recipes
Millennials, Xennials and even lazy people benefit from Stauning’s straightforward recipes for success Oh crap! Not another @%#&!% success book! Apparently; though according to Sh*t Sandwich author Steve Stauning, the world would be a better place if we didn’t...
AUTOGRAVITY PUTS MORE THAN ONE-MILLION USERS IN THE DRIVER’S SEAT, GROWING MORE THAN 10-FOLD IN JUST ONE YEAR
More Than One Million Americans Have Used AutoGravity To Take Control and Save Hours Buying And Financing Their Next Car IRVINE, Calif. (November 13, 2017) – AutoGravity, a revolutionary FinTech platform that empowers car shoppers to buy and finance any new or used...
BLACK BOOK PROVIDES TRADE APPRAISAL DATA TO ASNSOFTWARE DEALER MANAGEMENT FOR INDEPENDENT DEALERS
LAWRENCEVILLE, GA (November 13, 2017) – Black Book, a division of Hearst Business Media that provides industry-leading used vehicle valuation and residual value forecast solutions, announced today it has signed a partnership agreement with ASNSoftware, a leading...
Warranty Claims and Internal Debits: Stop the Madness!
Let’s cut to the chase. Internal debits from warranty claims are costing dealerships $100,000+ a year. And, with larger high-volume dealerships, this amount can be dramatically higher. Whether your dealership “needs” the money or not, my guess is that the owner would...
Witt’s Wise Words: The Importance of Thank You
Bill Wittenmyer shares why "Thank You" is incredibly important in interactions with customers in this week's installment of Witt's Wise Words.
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