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Conference & Expo: September 22-23, 2026
DealerPoint: April 22-24, 2026

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Sales & Variable OPS

The Time for eContracting Is Now

The Time for eContracting Is Now

I recently participated in a panel discussion at CBA Live focusing on dealer motivations, eContracting, operational efficiencies, and internal dealer issues. From the discussion, we heard common observations about the future of dealerships and how they need to adapt...

Collision Customer or Lifetime Customer? It Depends on the Data

Collision Customer or Lifetime Customer? It Depends on the Data

Do you ever wake up in the morning, sip your coffee, and think, “Today is a great day to find a collision center!”? Of course not. Most people looking for a body shop are in the midst of a stressful, unexpected situation. They’re wrangling with insurance companies,...

Making Money with Merchandising

Making Money with Merchandising

The auto industry has shifted to a digital-first world and dealers need to adapt or they will continue to see the compounding effects of margin compression to their bottom line. That was one of the key messages at NADA this year as the industry continues to transform...

Compact Cars in Demand

Compact Cars in Demand

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report. This week’s Black Book Market Insights report takes a...

Founding IAB Chairman Rich LeFurgy Joins LotLinx Board of Directors

Founding IAB Chairman Rich LeFurgy Joins LotLinx Board of Directors

Established technology advisor and early LotLinx investor brings years of AI and data-driven experience to the company  CHICAGO, April 24, 2018 -- LotLinx, the industry’s #1 Automotive /AI/™, announced today that veteran adtech executive and Founding IAB Chairman Rich...

Where to Find Your Next Great Salesperson? Try Your Favorite Restaurant!

Where to Find Your Next Great Salesperson? Try Your Favorite Restaurant!

“There aren’t any good salespeople anymore!” “No one wants to go into sales.” “Millennials just don’t have the work ethic.” If you’ve heard or said these phrases in your dealership, chances are that you’ve had just as tough of a time hiring and retaining quality sales...

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